Bottle Green Threadwork Chanderi Unstitched Salwar Suit

Product Category: Unstitched Dress Material

Fabric: Poly Chanderi

Work: Threadwork

Color: Bottle Green

Secondary Work:

Dupatta Fabric: Chanderi

Dupatta Color:

Pack Contains: 3N

Dispatch: Within 48 Hours*
Delivery time (Metro Cities): 1-3* business days
Delivery time (Non-Metro Cities): 3-5* business days
Return/Exchange: If you don't like your purchase, Return/Exchange within 7 days

Packed and Marketed By:

Akya Retail Private Limited,

19, Kamaraj Road,

Bangalore-560001

Country of Origin: India

Customer Support

Call :+918046163052

Email : support@koskii.com

WhatsApp: +919035536481

Grievance officer: Mr. Rahul Gupta

Buy 2 Get 1 Free offer is available on Designer Sarees, Unstitched Salwar Suits, Blouses and Dupatta. To avail the Buy 2 Get 1 Free offer add any 3 products with the BUY 2 GET 1 OFFER to the cart. The product with the lowest price will be added to the cart as a free product

1. How can I track my order

To check the status of your order, click on ‘Track your order’ to see the real-time updates.

2. How long will it take to ship my order?

We strive to process and ship every order within 48 business hours. You can expect to receive your order in 4 -7 business days depending on your location.

The delivery timeline depends upon the delivery address of the customer.

For metros & Tier 1 cities, it may take 3-4 working days, whereas for Tier 2 & 3 cities & rural areas, it may take 5-7 working days.

For International orders, the average delivery time is 7 -15 business days depending on the country of residence.

Note - If there are any alteration that needs to be done to the product, shipping time may vary by a day or two, depending on the extent of the changes required.

3. What do I do if I received a Tampered box?

If your package has been opened or tampered with, we request you to not accept the shipment and immediately inform our customer support team at 08046163052 or  support@koskii.com

4. What do I do if I receive a Damaged/Wrong Product?

If you have received a damaged product, please reach out to our customer support team immediately at 08046163052 or support@koskii.com

• a) You should ensure the product is unused
• b) Share images of the Wrong/Damaged Product (Try to capture the damaged area of the product)

5. Are the colours of the products shown on the website accurate?

The colours of the products on our website have been portrayed as accurately as possible, however, monitors and screens of electronics devices differ in their display of colour, so it may slightly vary depending on the display screen.

6. What do I do if an item from my order is missing? 

Kindly reach out to our customer support team as soon as your order is delivered at 08046163052 or support@koskii.com

7. Will I get separate shipments if I buy 3-4 products or will it be in a single shipment?

All products will be shipped as a single shipment.

8. Why is my order being Cancelled?

We generally do not cancel orders but due to unforeseen circumstances sometimes we may have to cancel an order. Our support team will keep you posted if your order has been cancelled.

9. What is your cancellation policy?

If you wish to cancel your order you can reach out to our customer support team at 08046163052 or support@koskii.com.

10. I just cancelled my order when will I receive my refund?

For prepaid orders refund will be processed within 2-5 business days after the order is cancelled. The refund will be credited into the same payment mode using which the payment was made. 

 RETURN AND EXCHANGE

1. What is your return and exchange policy?

Our returns and exchange policy gives you an option to return or exchange items purchased from our website for any reason within 7 days of receipt of the item. We only ask that you don't use the product and preserve its original condition, tags and packaging.

2. How many times am I eligible for an exchange?

We only offer a one-time exchange policy. 

3. Will my return order be picked up by your logistics team?

We offer a pick-up facility for locations which are serviceable by our logistics partners. The products must be unused, and unwashed and all the tags should be intact. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed. 

If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused, and unwashed and all the tags are intact. The return courier charges will be re-imbursed by us.

The package should be addressed to our warehouse location: 

No. 49/4 and 23/8,
Unit No. 5 Kyalasanahalli Village K.R.Puram Hobli
Bangalore East taluk,
Bangalore,
Karnataka - 560077
India

4. How long will it take for me to receive the refund for my returned product?

Once the return order reaches our warehouse, the order items will go through a quality check by our Quality check (QC) team. Once it clears QC, the refund process will be initiated in 48 business hours and the amount will reflect in your source account in 2 to 3 business days.
If the refund is to be made for a COD order, the amount will be transferred via NEFT and will reflect in your account within 5 -7 business days. 
Note - In case the product does not clear the QC, we will not be able to process the refund. 

5. Can I return some products from a bundle offer (Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) and still remain eligible for the offer?

No, if you decide to return only a portion of the products included in a bundle offer, the offer for the bundle discount ( Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) may no longer be valid.

Safety First

We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, robust & secure payment gateways and easy returns for items purchased on Koskii.com 

Easy Returns

Looking at returning/exchanging your product? It’s simple. You have to raise a return request within 7 days of delivery of the product.

How can I raise a return request?

Please reach out to support@koskii.com within 7 days of order delivery. Our customer support team will get back to you within 48 hours of receiving the request.

Who Pays the Shipping charges for returned products?

We offer a pick-up facility for locations which are serviceable by our logistics partners. Our logistics partner will pick up the return package in 2 - 5 business days from the date the request was placed. 

If the reverse pick-up option is not available at your location, you can self-ship the products to us by any reliable courier service after raising a return request. Please pack the products and ensure that it is unused and unwashed and all the tags are intact. The return courier charges will be reimbursed by us.

The package should be addressed to our warehouse location: 

No. 49/4 and 23/8,
Unit No. 5 Kyalasanahalli Village K.R.Puram Hobli
Bangalore East taluk,
Bangalore,
Karnataka - 560077
India

How much time does it take to get my refund?

The refund will be initiated within 48 hours of approval from the returns team. The refund takes between 3 to 5 working days to reflect in your account.

Can I return some products from a bundle offer (Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) and still remain eligible for the offer?

No, if you decide to return only a portion of the products included in a bundle offer, the offer for the bundle discount ( Buy 2 and Get 1 Free, Buy 3 and Get 50% OFF etc.) may no longer be valid.

Can I get an exchange for the products purchased on Sale/Offer?

Yes, Products purchased during sale/offer will be eligible for an exchange.
Reach out to our customer support team for further assistance. Call us on +918046163052 or WhatsApp us.

Happiness Guaranteed

If you have a problem we will solve it. Just reach out to our customer support team. Call us on +918046163052 or WhatsApp us.