We are committed to ensuring a 100% Purchase Protection to customers by offering them genuine products, secure payment gateways and easy returns for items shopped on Koskii.com.
If you have a problem we will solve it, trust us on that! Just reach out to our Customer Happiness team who are available on 7337888885.
10 Days Easy Return
Looking at returning your product? It’s a simple journey, don’t worry! We will review and honor returns up to 7 days from the time you receive the item(s).
What can I return?
You may return any item that is unused or any item that was already damaged on being received. Accessories and are not returnable!
Can I return products purchased during Sale?
Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.
Can I return products purchased during online calls?
Products purchased through online calls via Skype and Facetime will be eligible for returns or refunds only if there are any manufacturing defects in the products. Accessories are not returnable.
Who Pays for Shipping?
Don’t worry, we’ve got your back! If an item is to be replaced due to damage upon receipt, Koskii will reimburse you with the complete shipping cost for the return.
If the item is returned due to change of mind or sizing issues (definitive sizing information is posted on the site) then you will be required to ship the product(s) back at your own cost.
When will I get my refund?
We will gladly exchange products or give you store credits. Sorry, no refunds.