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100% Purchase Protection I Happiness Guarantee I 10 Days Easy Return
We are committed to ensure 100% Purchase Protection for customers by offering genuine products, secure payments and easy returns for items shopped on Koskii.com.
We stand by our product 100%, no questions asked. If you have a problem we will solve it. Just reach out to our Customer Happiness team. We will review and honor the returns up to 10 days from the time you receive the item(s).
What can I return?
You may return any item that is unused, in new condition or any item that was damaged upon receipt. Accessories are not returnable.
Can I return products purchased during Sale?
Products purchased during or on Sale will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.
Can I return products purchased during Facetime or Skype call?
Products purchased during or on Facetime or via Skype call will be eligible for returns or refunds only if there are any manufacturing defects. Accessories are not returnable.
Who Pays for Shipping?
Do not worry, if an item is to be replaced due to damage upon receipt, Koskii will reimburse the complete shipping costs for return.
When the items returned due to change of mind or sizing issues (definitive sizing information is posted on the site) then you are required ship the product(s) to be returned at your own cost.
When will I get my refund?
We will gladly Exchange or give Store Credit. Sorry, no Refunds.